Shipping policy



SHIPPING POLICY

Thank you for visiting and shopping at [ourcart.in]. The following terms and conditions constitute our Shipping Policy.

1. Processing & Delivery Timeframes

  • Order Processing Time: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

  • Delivery Time: Once dispatched, orders typically take 3 to 5 business days to arrive at your delivery address.

Note: Delivery times are estimates and may occasionally vary due to unforeseen delays, logistics constraints, or peak holiday periods.

2. Shipping Rates & Charges

We offer flat-rate shipping across India:

Shipping Option Estimated Delivery Time Shipping Rate
Standard Delivery 3 to 5 business days ₹50
Shipping charges for your order will be calculated and displayed at checkout.

3. Order Tracking

When your order has shipped, you will receive an email and/or SMS notification from us containing a tracking number you can use to check its status. Please allow up to 24 hours for the tracking information to become active.

If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at [goloojnp377@gmail.com] with your name and order number, and we will look into it for you.

4. Shipping Restrictions & P.O. Boxes

  • Please ensure all delivery details, including your pin code and contact number, are provided accurately during checkout.

  • We ship to most locations across India. If we encounter an issue delivering to your specific pin code, our customer support team will contact you promptly.

5. Damaged or Lost Packages

If you received your order damaged or if a package is lost in transit, please contact us immediately at [goloojnp377@gmail.com] with photos/videos of the damaged item and packaging. We will review the issue and arrange a replacement or issue a refund as applicable.

6. Contact Us

If you have any further questions about our shipping policy, please contact us:

  • Email: [goloojnp377@gmail.com]

  • Phone / WhatsApp: [9202403701]

  • Business Address: [mad was road near by Apna filling station]

How to Add This to Shopify

  1. Go to your Shopify Admin panel.

  2. Navigate to Settings (gear icon at the bottom left) > Policies.

  3. Scroll down to the Shipping Policy section.

  4. Paste the text above, replacing the bracketed placeholders [Your Store Name], [Your Contact Email], etc., with your store's actual information.

  5. Click Save.